Category Archives: Interview questions

When planning to interview candidates for any positions, you need to be well prepared and documented. Generally speaking you would probably interview several candidates for the one position. If you are using an external agency to source your candidates and … Continue reading →

Customer Focus Ability to effectively meet agreed service levels. Can you give me an example where you ‘went the extra mile’ to deliver on customer service? Have you ever been able to identify a way to improve customer service to … Continue reading →

Analysis Relating and comparing data from different sources, identifying issues, securing relevant information and identifying relationships. Have you ever recognized a problem before your supervisor/manager or others in the organization? What was the problem, how did you recognize it and … Continue reading →

Change Management Ability to manage the change process and take steps to remove barriers or accelerate the pace of change. Can you think of a time when you had to translate a strategy into measurable goals for your team to … Continue reading →

Adaptability Maintaining effectiveness in varying environments and with varying tasks, responsibilities or people. Tell me about a situation in which you have had to adjust quickly to changes in organisational priorities. What was the impact of the change on you? … Continue reading →

When planning to interview candidates for any positions, you need to be well prepared and documented. Generally speaking you would probably interview several candidates for the one position. If you are using an external agency to source your candidates and … Continue reading →